At STM Online Shop, we know your gear isn’t just about possessionāit’s about freedom, motion, and the next session. Whether you’re waiting on a fresh deck for the skatepark, a new beanie for the slopes, or a backpack for urban exploration, we’re committed to getting your curated performance and style essentials to you as swiftly and reliably as possible. From our home in Mount Cole Creek, Australia, to your doorstep anywhere on the map, here’s how we deliver.
OUR SHIPPING PROMISE
We bridge the gap between global access and local vibe. No matter where your adventure takes youāfrom Bondi Beach to the Swiss Alpsāour delivery network is designed to equip you. We ship worldwide, connecting a global community of riders, skaters, surfers, and urban explorers with the premium brands they trust.
*Please note: Delivery to select remote regions in Asia and other locations may be restricted. Our system will confirm availability at checkout.
HOW IT WORKS: FROM OUR WAREHOUSE TO YOU
Every order is a step towards your next ride. Hereās the journey:
- Order Processing (1-2 Business Days): Once your order is placed and payment is confirmed, our team gets to work. We handpick your itemsābe it a CAPITA Snowboard, Powell Peralta deck, Spyder jacket, or a Santa Cruz beanieāensuring they meet our strict quality standards before carefully packing them for the journey.
- Shipping & Dispatch: We partner with world-class carriers to ensure secure and trackable delivery. Your package is dispatched from our Mount Cole Creek hub.
- Delivery & Adventure: Track your gear every step of the way. Unbox, set up, and hit the streets, waves, or mountains.
CHOOSE YOUR DELIVERY ROUTE
Select the option that matches your pace and needs.
š STANDARD EXPRESS SHIPPING
Carriers: DHL or FedEx
Cost: Flat rate of $12.95 AUD
Delivery Time: 10-15 business days after dispatch.
Ideal for when you need your gear with speed and precision. Perfect for last-minute trip prep or when you can’t wait to try your new setup. Fully tracked and reliable.
š FREE STANDARD SHIPPING
Carrier: EMS (International Postal Network)
Cost: FREE on all orders over $50 AUD.
Delivery Time: 15-25 business days after dispatch.
Our value-packed option for the planned adventurer. Get your curated selection of completes, clothing, bags, and accessories delivered free, directly to your door. A great way to save on bigger orders or seasonal gear-ups.
BEYOND DELIVERY: OUR COMMITMENT TO YOUR EXPERIENCE
Your journey with STM doesn’t end at delivery. We stand by the performance and durability of every product we curate.
- Easy Returns: Not the perfect fit? Changed your line? We offer a straightforward 15-day return policy from the date you receive your items. Initiate a return through our customer portal for a smooth process.
- Seamless Checkout: Pay your way with confidence using Visa, MasterCard, JCB, or PayPal.
- Global Community, Local Spirit: Every package carries the spirit of Australian adventure, no matter your location.
“Weāre more than a store ā weāre your partner in adventure. From the first click to the final delivery, we’re here to equip your movement.”
QUESTIONS ABOUT YOUR ORDER OR DELIVERY?
Our dedicated customer crew is here to help you track your gear or answer any questions.
š§ Email us at: [email protected]
š Find us at: 87 McKillop Street, MOUNT COLE CREEK, AU 3377